.ct{padding:56px 0 104px}.ct-top{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);gap:20px;align-items:stretch}.ct-mail{position:relative;overflow:hidden;padding:34px 36px 30px;border-radius:30px;background:radial-gradient(70% 90% at 100% 0%,rgba(236,168,183,.26),transparent 70%),var(--card)}.ct-mail{display:flex;flex-direction:column;align-items:flex-start}.ct-mail .kicker{display:flex;margin-bottom:16px}.ct-mail .mail-addr{display:inline-block;font-size:clamp(28px,3.2vw,42px)}.ct-mail .mail-row{margin:22px 0 28px}.ct-mail .copy-btn{min-height:48px;padding:0 18px;border-radius:15px;font-size:15px}.ct-mail .btn-ghost{min-height:48px;border-radius:15px}.ct-mail .btn-ghost svg{color:var(--red)}.ct-note{margin:-8px 0 28px;max-width:460px;font-size:14.5px;line-height:1.5;color:var(--muted)}.ct-tip{display:none;margin:12px 0 0;font-size:14px;color:var(--muted)}.inapp .ct-open{display:none}.inapp .ct-tip{display:block;margin:-14px 0 24px}.ct-eta{display:flex;gap:14px;align-items:flex-start;align-self:stretch;margin-top:auto;padding-top:22px;border-top:1px solid var(--hair)}.ct-eta>svg{width:40px;height:40px;flex:none;padding:10px;border-radius:13px;background:var(--green-soft);color:var(--green)}.ct-eta p{margin:0;display:grid;gap:3px}.ct-eta b{font:700 16px/1.3 var(--ui);color:var(--ink)}.ct-eta span{font-size:14.5px;line-height:1.5;color:var(--muted)}.ct-faq{position:relative;display:flex;flex-direction:column;justify-content:flex-end;gap:18px;padding:28px;border-radius:30px;text-decoration:none;overflow:hidden;background:radial-gradient(90% 70% at 50% 18%,#fff,#f6f2ec 60%,#ece6dc)}.ct-faq img{width:58%;max-width:230px;align-self:center;margin:0 0 auto;filter:drop-shadow(0 18px 22px rgba(70,44,30,.16));transition:transform .5s var(--ease)}.ct-faq:hover img{transform:translateY(-4px) rotate(-2deg)}.ct-faq div{display:grid;gap:6px}.ct-faq b{font:800 22px/1.2 var(--display);letter-spacing:-.02em;color:var(--ink)}.ct-faq span{font-size:14.5px;line-height:1.5;color:var(--muted)}.ct-faq .go{position:absolute;right:24px;bottom:28px;width:40px;height:40px;padding:11px;border-radius:13px;background:var(--white);border:1px solid var(--line);color:var(--red)}.ct-sec{margin-top:64px}.ct-sec>.h3{margin-bottom:20px}.ct-steps{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:0;padding:0;list-style:none;counter-reset:st}.ct-steps li{counter-increment:st;display:grid;align-content:start;gap:6px;padding:20px;border-radius:20px;background:var(--card);border:1px solid var(--line)}.ct-steps li:before{content:counter(st,decimal-leading-zero);margin-bottom:8px;font:800 13px/1 var(--ui);letter-spacing:.06em;color:var(--red)}.ct-steps b{font:700 16px/1.3 var(--ui);color:var(--ink)}.ct-steps span{font-size:14.5px;line-height:1.5;color:var(--muted)}.ct-warn{display:flex;align-items:center;gap:10px;width:fit-content;margin:16px 0 0;padding:10px 14px;border-radius:12px;background:var(--gold-soft);border:1px solid #eadbb6;font:600 14px/1.4 var(--ui);color:#6e5423}.ct-warn svg{width:18px;height:18px;flex:none;color:var(--gold-ink)}.ct-griev{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:56px;align-items:start;padding-top:56px;border-top:1px solid var(--line)}.ct-griev .h3{margin:14px 0 12px;font-size:clamp(26px,2.6vw,34px)}.ct-griev>div>p:not(.kicker){margin:0;font-size:16px;line-height:1.65;color:var(--ink2);max-width:520px}.ct-griev .fine{margin-top:18px;line-height:1.55}.ct-sla{display:flex;flex-wrap:wrap;gap:10px;margin:22px 0 0;padding:0;list-style:none}.ct-sla li{display:grid;gap:2px;min-width:170px;padding:14px 16px;border-radius:16px;background:var(--well);border:1px solid var(--hair)}.ct-sla b{font:800 24px/1.1 var(--display);letter-spacing:-.03em;color:var(--ink)}.ct-sla span{font-size:13.5px;color:var(--muted)}.ct-card{margin:0;padding:8px 26px;border-radius:26px}.ct-card>div{display:grid;grid-template-columns:110px minmax(0,1fr);gap:16px;align-items:center;padding:16px 0}.ct-card>div:not([hidden])~div{border-top:1px solid var(--hair)}.ct-card>div[hidden]{display:none}.ct-card dt{font:700 11.5px/1.3 var(--ui);letter-spacing:.1em;text-transform:uppercase;color:var(--faint)}.ct-card dd{margin:0;font:600 15.5px/1.45 var(--ui);color:var(--ink);overflow-wrap:anywhere}.ct-card dd a{color:var(--red-ink);text-decoration:none}.ct-dd-row{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px}.copy-btn.sm{min-height:34px;padding:0 11px;border-radius:10px;font-size:13px}.copy-btn.sm svg{width:14px;height:14px}@media (max-width: 960px){.ct-top{grid-template-columns:minmax(0,1fr)}.ct-faq{flex-direction:row;align-items:center;justify-content:flex-start;padding:20px 64px 20px 20px}.ct-faq img{width:84px;margin:0;flex:none}.ct-faq .go{bottom:auto;top:50%;transform:translateY(-50%)}.ct-steps{grid-template-columns:repeat(2,minmax(0,1fr))}.ct-griev{grid-template-columns:minmax(0,1fr);gap:28px}}@media (max-width: 600px){.ct{padding:28px 0 72px}.ct-mail{padding:24px 20px 22px;border-radius:24px}.ct-mail .mail-addr{font-size:27px}.ct-mail .mail-row{align-self:stretch}.ct-mail .mail-row>*{flex:1 1 auto;justify-content:center}.ct-faq{border-radius:24px;gap:14px}.ct-faq img{width:68px}.ct-faq b{font-size:18px}.ct-faq span{font-size:13.5px}.ct-faq .kicker{display:none}.ct-sec{margin-top:44px}.ct-steps{grid-template-columns:minmax(0,1fr);gap:8px}.ct-steps li{grid-template-columns:34px minmax(0,1fr);column-gap:10px;padding:16px}.ct-steps li:before{grid-row:span 2;margin:3px 0 0}.ct-griev{padding-top:40px}.ct-sla li{flex:1 1 140px;min-width:0}.ct-card{padding:4px 18px;border-radius:22px}.ct-card>div{grid-template-columns:minmax(0,1fr);gap:4px;padding:14px 0}}